Microsoft - Chennai

Experience - 2 to 4

Key Skills - Customer support and service delivery, Technical troubleshooting, Case management, Escalation handling, Service level agreement management, KPI monitoring, Process compliance, Technical readiness and training, Product and service knowledge, Content creation and documentation, Knowledge management, Change management, Stakeholder collaboration, Cross-team coordination, Customer experience management, Problem solving, Root cause analysis, Quality assurance, Communication and influencing skills, Relationship management, Project and program management, Microsoft products and services, Data analysis and reporting, Operational excellence,

Microsoft - Bangalore

Experience - 4 to 6

Key Skills - C, C++, C#, Java, JavaScript, Python, Azure, Cloud Computing, Distributed Systems, Engineering Operations, AI Automation, Microservices, Agile Development, Secure Coding, Software Design, Observability, Monitoring, Reliability Engineering, Live Site Operations, Stakeholder Collaboration, System Performance, Scalability,

Birlasoft - Chennai,Bangalore

Experience - 3 to 5

Key Skills - Tableau, Data Visualization, Dashboard Development, Business Intelligence (BI), Data Analysis, SQL Server, Snowflake, Google BigQuery, Cloud Platforms, Performance Optimization, Large Dataset Handling, Data Integration, Requirements Gathering, Stakeholder Collaboration, User Experience (UX), Tableau Governance, Mentoring.,